Help & resources
Everything to install, activate and get the most out of SmartRouting.
Frequently asked questions
Which Revit versions are supported?
SmartRouting is compatible with Revit 2023, 2024, 2025, 2026 and 2027.
How do I activate my license?
Sign in to your customer portal, download the plugin installer, then activate it with your email. The Cloud license works with a 30-day offline cache.
The plugin doesn't appear in the Revit ribbon, what should I do?
Check that the installer matches your Revit version, restart Revit, and contact support if the issue persists.
Can I work offline?
Yes. In Cloud mode, a local cache lets you keep working for up to 30 days without a connection.
How do I assign seats to my team?
From your customer portal (Team console), for multi-seat plans. Each Revit user needs a named seat.
How do I change plan or manage billing?
In the customer portal → Billing: open the Stripe portal for your invoices and payment methods. The Essential → Professional upgrade is available there.
How do I reset my password?
On the sign-in page, click "Forgot password?" and follow the link sent by email.
How do I contact support?
Via the Contact page, or by email at contact@adalense.com. Support level depends on your plan.
Named or floating seats: what's the difference and how to choose?
Named seats: 1 person = 1 seat, assigned by email and usable on 2 machines (desktop + laptop), reassignable to a colleague when needed. Best when each designer uses SmartRouting daily — this is the model for the Essential and Professional plans. Floating seats: a shared pool where each user checks out a seat when launching Revit, released automatically after 30 min of inactivity. You size for concurrent users, not total headcount. Best for many occasional users and large organizations (often On-Premise, closed network) — this is the model for the Enterprise plan. Simple rule: daily, dedicated use → named; shared or occasional use at scale → floating. When in doubt, request a quote — we'll size it with you.
Can Autodesk Revit do industrial piping on its own?
Revit includes generic MEP piping, but not the spec-driven routing, automatic fittings and fabrication isometrics that industrial piping requires. SmartRouting adds exactly that inside Revit — automatic 3D routing, spec-aware components and PCF/IsoGen isometrics.
How do I export isometrics (PCF) from Revit?
Use the Smart PCF module: it exports a PCF file from your Revit piping, ready for Autodesk Plant 3D / IsoGen isometric generation, with built-in quality checks (SKEY, continuity, bore coherence) and automatic revisioning.
Does SmartRouting connect to a P&ID?
Yes. The PID Connector links Revit to your Engineering Base P&ID, bringing lines, tags, GUIDs and process data into the model and flagging desynchronisation when the P&ID is revised.
Can I use point cloud or laser-scan data to model existing installations?
Yes. SmartRouting detects pipes from point clouds (e.g. Cintoo) using RANSAC/PCA and materialises them as native Revit elements, so you can route and export from a calibrated as-built model.
Does SmartRouting support ducting, cable tray or conduit?
Round duct (HVAC) routing uses the same workflow as piping; rectangular and oval duct are in beta. Cable tray and electrical conduit are planned on the same shared routing engine.
What is SmartRouting?
SmartRouting is industrial piping software that runs natively inside Autodesk Revit. It lets engineering offices route piping and ducting networks in 3D, insert spec-compliant fittings, connect to the P&ID and produce fabrication isometrics — turning Revit into a complete plant piping design tool for process and industrial piping.
Is SmartRouting a Revit plugin or standalone software?
It is a native Revit plugin (add-in), installed via MSI. Unlike AutoCAD Plant 3D, AVEVA E3D, Hexagon CADWorx or Bentley OpenPlant, SmartRouting works directly inside your Revit BIM model — no separate CAD environment and no external plant database to maintain.
Which piping specifications and standards does SmartRouting support?
SmartRouting works with piping specifications (pipe classes) based on standards such as ANSI B31.3, DIN and ISO, and lets you use built-in spec libraries or import your in-house specification. The spec drives material, end types, pressure class (PN / ANSI class / SDR) and the fittings allowed on each line.
How does SmartRouting handle nominal diameters (DN) and pipe sizes?
Pipe and fitting sizes are driven by size lookup tables per pipe type, so routing follows the correct nominal diameter (DN), outside diameter and wall thickness for your chosen standard and series.
Does it insert pipe fittings and accessories automatically?
Yes. When you route, SmartRouting inserts elbows, tees, crosses, reducers and caps automatically. The SmartInsert module places valves, flanges, fittings and equipment into existing runs — each with the correct end type, material and pressure rating from your catalogue.
What is a SKEY and how does SmartRouting use it?
SKEY is the isometric symbol key of a piping component. In SmartManager you assign SKEY, end types and materials to your families; the Smart PCF module then uses those SKEY values to generate the correct isometric symbols when exporting to Plant 3D / IsoGen.
Can SmartRouting produce a bill of materials (BOM)?
Yes. Components are tagged and carry DN, material and SKEY, so your Revit model feeds a consistent bill of materials (BOM / nomenclature) for procurement and fabrication.
Is the output ready for pipe fabrication and spools?
SmartRouting exports PCF for Autodesk Plant 3D / IsoGen isometrics — the fabrication drawings used to cut, weld and assemble pipe spools — with built-in quality checks (SKEY, continuity, bore coherence) run before export.
How does the P&ID connection with Engineering Base work?
The PID Connector links Revit to an Engineering Base (Aucotec) P&ID. It reads folios, lines, tags, GUIDs and process data (pressure, temperature, fluid, insulation, tracing) into Revit, keeps them coherent with the 3D model, and never overwrites the P&ID revision.
How does point cloud (laser scan) detection work?
SmartRouting analyses laser-scan point clouds (for example from Cintoo) with RANSAC/PCA algorithms to detect pipe centrelines and diameters, then creates native Revit pipes — so you can model brownfield / as-built installations and route new work against the existing.
How is SmartRouting different from AutoCAD Plant 3D or AVEVA E3D?
Plant 3D runs on AutoCAD and AVEVA E3D on its own database, so your piping lives outside your BIM model. SmartRouting is the only industrial piping software native to Revit: piping, architecture, structure and MEP stay in one coordinated model, with automatic 3D routing and PCF / IsoGen isometrics.
Which industries and projects is SmartRouting for?
It is built for engineering offices and industrial BIM teams designing piping in Revit — across oil & gas, petrochemicals, water and wastewater, energy and power, HVAC, pharmaceuticals, food & beverage and process industries.
What is the difference between Revit MEP piping and industrial piping?
Revit MEP piping targets building services; industrial (process) piping needs spec-driven design, precise fittings, isometrics and P&ID coherence. SmartRouting brings industrial-grade piping design into Revit while keeping the native MEP environment.
Does SmartRouting support multi-user work in Revit?
Yes. It relies on Revit worksharing (central model), so several designers can work on the same piping project at once — without a separate plant database.
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